5 days prior to your arrival date, your registered credit card will be charged for the full amount.

-All cancellation are subject to an administrative fee of 5% non-refundable
-Cancellations or changes are only allowed 5 days before your arrival. Then they have a penalty
-Cancellation or no-show 4 days before arrival will be charged the first night.
-For cancellations, date changes or special request write to: chirahotel@gmail.com
-If you pay with PAYPAL, the payment will be made immediately but the same cancellation conditions apply.

Are pets accepted?

Unfortunately, no, but it is in our future plans

 What promotions do you offer?

Check our promotion section on our site

Do I need a 4×4 vehicle?

No, Monteverde has a paved road from San José, if travelling from Guanacaste the last 15km is gravel road, but in good condition.

 How many rooms do you offer?

 5 in total: 2 Honeymoon suites (max. 2 pax), 2 Adventure Suites (max. 2 pax) and 1 family suite (max. 5 pax)

 Do all rooms have a jacuzzi?

No, of the 5 rooms only the Adventure Suite does not offer a Jacuzzi.

What does the room include?

All our suites have a equipped kitchen with all the necessary implements for cooking (microwave, stove, refrigerator, gas grill (except adventure suite), coffee maker, kettle, kitchen utensils, salt, oil, sugar, coffee and tea). They also include a complimentary mini bar that includes bread, eggs, snacks, fruit and soft drinks.

Breakfast is included? 

We offer a la carte breakfasts served in the room for an additional price of $ 15p.p service must be requested one day before.

 Do you offer free parking? 

The property is located within a complex with a private entrance and gate, you can park in front of the room. 

Do you offer restaurant on site? 

We offer a themed restaurant on the treetops, is open every day only for dinner, reservations are required and only one type of 7-course tasting menu is offered. More info at www.sanlucas.cr

Can I add extra beds or people?

We do not offer additional beds; our Adventure and Honeymoon suites offer a queen bed for a maximum of 2 people and our Family suite 2 queen beds and a sofa bed for a maximum of 5 people. A cot can be added to any room at no additional cost for a child up to 2 years old.

How is the weather in Monteverde?

 Monteverde is located at 1600 meters above sea level (5300 ft.) therefore a cold climate prevails, from October to January it is very windy and with rains. Average temperature is 20C and 15C. at night (68F day and 59F night)